Matrix Vision Dokumentacja

VISIONSystem Manual Magyarországon a Matrix Telecom Ltd. képviselete, Matrix termékek importőre, kizárólagos forgalmazója:109

Matrix10Vision System ManualExcept for the obligations specifically set forth in this Warranty Policy Statement, in no event shall Matrix beliable for

Matrix100Vision System ManualDirect Outward System Access (DOSA)What’s this?DOSA enables the user to use the system resources for making outgoing call

Vision System Manual101MatrixCaller dials DOSA activated trunk. System senses the incoming ring and answers the call after DOSA/DID answer wait timers

Matrix102Vision System ManualAIs it required to extend the call beyond DOSA inactivity timer ?Dial any digit to continue the talkThe call will get dis

Vision System Manual103MatrixStep 3DOSA Inactivity Timer-Time after which the system gives warning beeps to the caller:Command : 3020-SecondsDefault :

Matrix104Vision System ManualDistinctive RingsWhat’s this?The Vision offers four different types of rings.Following six situations are possible:1. Int

Vision System Manual105MatrixDoor PhoneWhat’s this?Door phone is very similar to ordinary phone except that it does not have a hook-switch and dialing

Matrix106Vision System ManualTimer of Relevance:Door Phone Ring Timer-This timer signifies the total time for which the stations in the station group

Vision System Manual107MatrixDynamic LockWhat’s this?• A user can lock his station to avoid misuse of local and long distance dialing in his absence.•

Matrix108Vision System ManualUse command 140 and 141-User Password to lock the station and unlock the station.Step 3If you decide to use Auto Dynamic

Vision System Manual109MatrixExternal CallHow to make External Call?• Lift the handset.• Dial trunk access code.• Dial the external Telephone Number.I

Vision System Manual11MatrixIntroducing the SystemThe Vision is a versatile PBX system specifically designed for small offices, banks, Schools, big de

Matrix110Vision System ManualExternal Call Forward (ECF)What’s this?It is possible to divert the calls on your personal trunk line to your residence o

Vision System Manual111Matrix3702-1-0-13703-1-0-13704-1-0-02562630555-#*Important Points:• ECF calls are same as DOSA calls. The ECF call shall get di

Matrix112Vision System ManualExternal MusicWhat’s this?Vision provides a facility to give external music to the users by way of connecting an external

Vision System Manual113MatrixFlash TimerWhat’s this?Flash is used extensively as one of the digits for accessing various features. Flash is actually m

Matrix114Vision System ManualFlexible NumbersWhat’s this?Vision offers flexibility to assign a number of your choice to a station. This code is called

Vision System Manual115Matrix• It is also possible that few stations have single digit, few have 2-digit, few have 3-digit and remaining havefour digi

Matrix116Vision System ManualHoldWhat’s this?This feature allows the user to talk to other station or external party without releasing the present par

Vision System Manual117MatrixHotlineWhat’s this?Vision offers three types of hotline viz. Hotline-Internal, Hotline-Trunk and Hotline-External Number.

Matrix118Vision System ManualDelayed HotlineAfter lifting the handset you do not get connected to the station immediately but get regular dial tone. I

Vision System Manual119MatrixInternal CallHow to make an Internal Call?• Lift the handset.• Dial the desired station’s flexible number.• The called st

Matrix12Vision System ManualThe Vision offers a number of extra interfaces as shown below:VisionBattery230V ACDoor PhoneRelayPASMusic SourceComputerFa

Matrix120Vision System ManualInternet Ready PortWhat’s this?• The Vision offers a dedicated port to surf the Internet. This port is called Internet Re

Vision System Manual121MatrixRelevant Topics:1.Class of Service (COS) 702.Station Parameters 1773. Trunk Parameters 199=X=X=

Matrix122Vision System ManualInterrupt RequestWhat’s this?• When your call is urgent and you cannot wait for the called person to become free, you can

Vision System Manual123MatrixLast Number RedialWhat’s this?• This feature redials the last external number dialed, be it a station or an external numb

Matrix124Vision System ManualLeast Cost Routing (LCR)What’s this?Different basic service providers offer different rates for different times of the da

Vision System Manual125MatrixHow to program?Step 1: Decide the type of LCR to be programmed to a trunk access group viz. No LCR, Time zone wise LCR, N

Matrix126Vision System ManualThe Time Zone table looks like:Time Zone Index Start Time End Time0 HH:MM HH:MM::::::3 HH:MM HH:MMUse following command t

Vision System Manual127MatrixUse following command to program Number Index:3422-1-Number Index-Number String-#*Where,Number Index is from 0 to 9.Numbe

Matrix128Vision System ManualFor Area code 011(Number String 01) in time zone 08.00-12.00 (time zone 0), Hughes provides cheapestservices followed by

Vision System Manual129MatrixDefault Number Index is ‘Blank’.Default Time Zone is 00:00 to 23:59.Default Service Provider sequence is from 0 to 3.Defa

Vision System Manual13Matrix• Compatible with any type of telephone instrument.• Supports basic features like:• Alarms• Auto Call Back• Barge-in• Inte

Matrix130Vision System ManualExample 2:• Three trunks, one trunk of BSNL, one of Hughes and one of Reliance are connected to vision.• BSNL is cheapest

Vision System Manual131MatrixUse following command to assign SP numbers to each trunk:3402-1-0-03402-1-1-13402-1-2-2Use following command to define LC

Matrix132Vision System ManualLive Call SupervisionWhat’s this?A person with higher hierarchy in an organization can know to which destination his subo

Vision System Manual133MatrixMusic-on-Hold (MOH)What’s this?Whenever a person is put on hold while his call is being transferred or otherwise, the per

Matrix134Vision System ManualAny external device meeting above specifications can be connected with the system. The volume must be setto a level such

Vision System Manual135MatrixOperatorWhat’s this?• Operator is a person who handles more number of calls at a time. She acts a link between the caller

Matrix136Vision System ManualPagingWhat’s this?• A station can deliver a message to a mass of people just by lifting your handset and dialing a code.•

Vision System Manual137MatrixHow to program?PAS is a programmable feature. Please refer Class of Service (COS) for details on how to allow PAS to a us

Matrix138Vision System ManualPower Down ModeWhat’s this?During power failure, it is desirable to have trunk lines available directly on few stations.

Vision System Manual139MatrixPrivacyWhat’s this?While two stations are in speech, it is desired that no third person can listen their talk i.e. privac

Matrix14Vision System Manual• Trunk Groups• Walk-in Class of ServiceMore advanced features available in Vision-206 Premium and Vision-308 Premium:• Au

Matrix140Vision System ManualPrivacy from Interrupt/Barge-In/RaidStartStation A and Station B are in speechStation C calls station A. He gets busy ton

Vision System Manual141MatrixPrivacy from Trunk CallsStartStation A and Station B are in speech.Fresh call arrives on Trunk. Station A is the first de

Matrix142Vision System ManualPrivacy from DID CallsStartAn external call lands on a trunk programmed for DID.The external caller dials Station A.Is St

Vision System Manual143MatrixProgramming the SystemWhat’s this?Vision is a flexible system and can be programmed to suit your needs. Programming can b

Matrix144Vision System ManualHow it works?System Engineer (SE) Mode• SE mode allows SE to program the system for main basic functions like assigning f

Vision System Manual145Matrix• Scheduled Dialing Number string command.• Internet Ready Port command.• Global Abbreviated Dialing command.Important Po

Matrix146Vision System ManualRaidWhat’s this?• Without knowledge of the called busy station, one can enter his conversation by using this feature.• Th

Vision System Manual147MatrixReal Time Clock (RTC)What’s this?Various features and facilities provided by the Vision use date and time parameters. Suc

Matrix148Vision System ManualRelay PortWhat’s this?• Vision provides one non-energized relay port, which can be, switched ON/OFF manually or automatic

Vision System Manual149Matrixthrow relay (SPDT). As shown in the figure in normal condition the contact terminal (pole) of the relay restson ‘NO’ term

Vision System Manual15MatrixProtecting the SystemThe Vision does not work in isolation with the environment. It is connected to the environment in fol

Matrix150Vision System ManualA door lock should be connected to the relay port as shown below:DC voltageDoor lock Unit (Normally close)DoorHouseVision

Vision System Manual151MatrixStep 2Use following command to program the ON time in the relay port table:1802-1-Index-Switch ON TimeWhere,Index is from

Matrix152Vision System Manual16 HH:MM:SS HH:MM:SS17 HH:MM:SS HH:MM:SS18 HH:MM:SS HH:MM:SS19 HH:MM:SS HH:MM:SS20 HH:MM:SS HH:MM:SS21 HH:MM:SS HH:MM:SS2

Vision System Manual153Matrix1802-1-03-0830001802-1-04-0900001802-1-05-0930001802-1-06-1015001802-1-07-1045001802-1-08-1115001802-1-09-1145001802-1-10

Matrix154Vision System ManualRemote ProgrammingWhat’s this?One can program Vision from any remote location. The remote user can program the system usi

Vision System Manual155MatrixImportant Point:• When ‘00’ is dialed to come out of SE mode the remote end goes on hold. The operator at the system ends

Matrix156Vision System ManualScheduled DialingWhat’s this?• The system can be programmed to dial out a pre-defined number on a trunk at a programmed t

Vision System Manual157MatrixStep 1Use following command to program a number in the scheduled dialing table:2002-1-Number Index-Number-#*Where,Number

Matrix158Vision System ManualSecurity DialerWhat’s this?• The Vision offers a security feature, which dials out three different numbers one by one in

Vision System Manual159MatrixStartThe system senses for DIP DIP activation received ?The system dials out the Emergency number and decrements the coun

Matrix16Vision System ManualProtecting the System from heavy voltage on the PAS port:The PAS port of the Vision should be protected from:• Heavy volta

Matrix160Vision System ManualStep 4: Program the emergency phone number where the call is to be made using command 1904.Step 5: Program the number of

Vision System Manual161MatrixStep 6Use following command to program the time gap between two trials:3039-DurationWhere,Duration is the time duration a

Matrix162Vision System ManualSelective Trunk AccessWhat’s this?• The station user can access a particular trunk by dialing a code. The Vision provides

Vision System Manual163MatrixStation GroupWhat’s this?Station group is a group of stations. The destinations in this group can be used as destinations

Matrix164Vision System ManualHow to program?Step 1: Decide the number of station groups to be formed, decide the sequence in which the stations should

Vision System Manual165MatrixStep 4Use following command to program rotation method for a station group:4705-1-Station Group-Rotation MethodWhere,Stat

Matrix166Vision System ManualTo program this station group as department group, please refer ‘Department Call’.Example 2:Program a station group to me

Vision System Manual167MatrixExample 3:Program a station group for following constraints.Door Phone call should land on station 22, 23, 26, 25. All st

Matrix168Vision System ManualStation Message Detail Recording (SMDR)What’s this?• Vision can store and print the details of each external call. This i

Vision System Manual169Matrix• Number dialed (16 digits)• Date on while call is made.• Time at which call is made• Duration of the call in seconds• Ca

Vision System Manual17MatrixInstalling the SystemPrecautions:Before installing the System, please read the following precautions carefully:• Do not op

Matrix170Vision System Manualnumbers. An outgoing call will be stored only if the destination matches with one of the numbers from the list.Thus, it i

Vision System Manual171MatrixUse following command to select appropriate option:1516-FlagWhere,Flag Meaning0 Store the call at originating station1 St

Matrix172Vision System ManualHeader and footer are printed on every page of the report.Filter CommandDefault printing settings1502-#(Online printing i

Vision System Manual173MatrixOne incoming call can occupy one or more records in the buffer. When an incoming call is transferred onanother station, a

Matrix174Vision System Manual1555-Call Split FlagWhere,Call Split Flag Meaning0 Store one call1 Store multiple callsIf above option is selected as ‘St

Vision System Manual175MatrixIn online mode whatever is stored is printed.Incoming Printing-OfflineStep 1: Set the filters as per the needStep 2: Give

Matrix176Vision System Manual SMDR INCOMING CALLS REPORT as on Sat 28-01-00 at 19:25 Stn: All Trk: All

Vision System Manual177MatrixStation ParametersWhat’s this?• In an organization, all the stations cannot have same characteristics. Each station diffe

Matrix178Vision System Manual=X=X= Station - 00 Parameters as on Tue 07-02-00 at 21:29 ------------------------------------------------

Vision System Manual179MatrixSystem ParametersWhat’s this?Following options are desirable:Load Default ConfigurationUse following commands to load def

Matrix18Vision System Manualthe foot or due to pressure from other heavy objects.• Avoid long length cables and at the same time keep number of joints

Matrix180Vision System ManualSystem Security (Passwords)What’s this?Vision’s programming/usage is secured at three levels:• System Engineer level. Thi

Vision System Manual181MatrixTime TableWhat’s this?• A station user having access to long distance dialing would prefer this facility disabled to avoi

Matrix182Vision System ManualStep 1Use following command to program the system in Manual/Auto mode (from SE mode):1051-CodeWhere,Code Meaning0 Manual

Vision System Manual183MatrixImportant Points:• The system will not take care of any holiday coming on the working days. On these days, the system sho

Matrix184Vision System ManualToll ControlWhat’s this?Toll Control can:• Restrict dialing all local telephone numbers.• Restrict dialing certain local

Vision System Manual185MatrixStartStation grabs a trunkStation dials a outside numberDoes the dialed number string matches with any number in allowed

Matrix186Vision System ManualStep 11: Similarly, assign a default/customized denied list to these stations for the locked condition usingcommands 4522

Vision System Manual187Matrixpiece of paper and make corresponding allowed lists and denied lists using step 6 and step 7.Step 6 and Step 7Please refe

Matrix188Vision System ManualUse following command to program denied list 6:1204-1-6-00-0227878787-#*1204-1-6-01-0227878788-#*1204-1-6-02-011-#*Use fo

Vision System Manual189MatrixTrunk Access GroupsWhat’s this?Trunk Access Groups provide efficient allocation of trunks to different stations.• All the

Vision System Manual19MatrixVision Mechanical Drawing260.00 mm(10.236 Inch)280.00 mm(11.024 Inch)75.00 mm(2.953 Inch)75.00 mm(2.953 Inch)=X=X=

Matrix190Vision System ManualStartStation user dials trunk group access codesLCR type selected ?System finds the cheapest trunk from the group dependi

Vision System Manual191MatrixASystem finds the cheapest trunk from the TAG depending upon time, number logic and rotation logicIs cheapest trunk with

Matrix192Vision System ManualHow to program?Step 1: Decide number of Trunk Access Groups to be formed. Program these groups using command 4402.Step 2:

Vision System Manual193Matrixusers. A default trunk access codes table is given below:Trunk Access Group Index Trunk Access Code0015261362Use followin

Matrix194Vision System Manualtime only.• Technical department has two stations 21 and 22 (software ports 00 and 01).• Marketing department has two sta

Vision System Manual195MatrixImportant Point:• To know programming details, please refer “Configuration Reports”.Relevant Topics:1.Least Cost Routing

Matrix196Vision System ManualTrunk Landing GroupsWhat’s this?• Vision offers flexibility to make all the different trunks land on different station du

Vision System Manual197Matrix• Third line should land on station 28 and 29 simultaneously (S/w port 07 and 08 respectively) during day timeand night t

Matrix198Vision System Manual4704-1-02-1-14704-1-02-2-14704-1-02-3-14705-1-02-03301-1-0-003301-1-1-003301-1-2-023302-1-0-013302-1-1-013302-1-2-02Impor

Vision System Manual199MatrixTrunk ParametersWhat’s this?Trunks differ in their parameters like pulse type or tone type, enable/disable, etc. The Visi

Documentation InformationThis is a general documentation and it covers many models with different specifications. A particular productmay not support

Matrix20Vision System ManualGetting StartedSwitching ON the VisionSwitch on the system. The reset cycle can be seen on the front panels of all the car

Matrix200Vision System ManualTrunk TypeA normal dial type trunk, hotline type trunk, mixed type trunk and a special trunk can be interfaced with theVi

Vision System Manual201MatrixTrunk Inter Digit Wait TimerTrunk Inter Digit Wait Timer-This timer signifies the time for which the Vision waits between

Matrix202Vision System Manual=X=X= Trunk - 0 Parameters as on Tue 07-02-00 at 21:30 --------------------------------------------------

Vision System Manual203MatrixTrunk ReservationWhat’s this?• An important user can reserve a particular trunk for him for some time.• He need not share

Matrix204Vision System ManualUser Security (User Password)What’s this?Vision provides security to the user by way of a Password. This helps to avoid a

Vision System Manual205MatrixVoice Message ApplicationsWhat’s this?Vision can store various messages. These messages can be played back to the caller/

Matrix206Vision System Manual• Voice guidance for Wrong DialDefault message is “Sorry, invalid entry. Please dial again”• Voice guidance for Transfer

Vision System Manual207Matrixcase could be:“Dial first three letters of the name of the person you wish to call”.How to program?Step 1: Program maximu

Matrix208Vision System ManualStep 5Use following command to playback the recorded VM partition:1406-Part NumberWhere,Part Number is from 00 to 15.Step

Vision System Manual209Matrix• The recording is now going on. Whatever you speak on the phone is being recorded.• Replace the handset as soon as the m

Vision System Manual21MatrixImportant Point:• The extensions having access to trunk and higher Toll control will only be able to make External Calls.A

Matrix210Vision System Manual• Doing so, the customized voice message will be restored and the voice message application would work asbefore. It is ad

Vision System Manual211MatrixWalk-in Class of ServiceWhat’s this?• A user can make calls from some other stations according to his Toll Control progra

Section 3: Appendices

Vision System Manual215MatrixAppendix A: Technical SpecificationsSystem Capacity and Resources:Vision 206SVision 206PVision 308SVision 308PTotal Ports

Matrix216Vision System ManualAppendix B: Feature CommandsProgramming the SystemEnter SE mode 1#91-SE PasswordEnter SA mode 1#92-SA PasswordExit SE/SA

Vision System Manual217MatrixCall SplittingCall Splitting Flash-1Call TransferCall Transfer Flash-StationCall Transfer-On busy Flash-Station-5Call Tra

Matrix218Vision System ManualRaidRaid Station-4Relay PortRelay Off/On 3990/3991Trunk AccessTrunk Access-Group/Selective 0 or 5 or 61 or 62Walk-In Clas

Vision System Manual219MatrixAppendix C: Programming CommandsAbbreviated DialingProgram a telephone number in global directory 1301-1-Location Code-Nu

Matrix220Vision System ManualProgram the destination number for CLI based ECF 1606-1-Index-Destnation NumberProgram the CLI transfer mode 1607-CodeDef

Vision System Manual221MatrixFlexible NumbersProgram the flexible number for a station 4201-1-Station-Flexible Number-#*Clear the flexible numbers of

Matrix222Vision System ManualProgram the No. of trials to be made for one emergency number 3038-CountProgram the time gap between two trials 3039-Dura

Vision System Manual223MatrixStore Calls on a trunk 1552-1-Trunk-FlagStore Calls on all trunks 1552-*-FlagStore Calls - Unanswered Duration 1553-MM-SS

Matrix224Vision System ManualProgram rotation code for a group 4403-1-Trunk Access Group-Rotation CodeProgram same rotation code for all the groups 44

Vision System Manual225MatrixAppendix D: TroubleshootingVision is not turning ON• Please check the Mains Power.• Please check the Switch.• Please chec

Matrix226Vision System ManualRelay Port does not operate• Please check the connections made.• Please check for the polarity. Refer to the figure shown

Vision System Manual227MatrixGlossaryDIP : Digital Input Port.DOSA : Direct Outward System Access. A facility to allow a remote.DTMF : Dual Tone Multi

Matrix228Vision System ManualIndexAAbbreviated Dialing 25Alarms 28Allowed and Denied Lists 31Alternate Number Dialing 35Announcement-Please refer

Vision System Manual229MatrixContinued Dialing 88DData Port-Please refer Internet Ready Port 120Day and Night Mode-Please refer Time Table 181Defau

Section 2: Features and Facilities

Matrix230Vision System ManualInterrupt Request 122Introducing the System 11JKLLast Number Redial 123LCR 124Least Cost Routing (LCR) 124Long C

Vision System Manual231MatrixSScheduled Dialing 156Secretary-Please refer Operator 135Security Dialer 158Speed Dialing-Please refer Abbreviated D

Matrix232Vision System ManualNotesRequirement:• Extensions to be given flexible numbers from 21, 22, 23 to 25• COS group for 21, 22, 23 and 25 is 7.

Vision System Manual233MatrixNotes

Matrix234Vision System ManualProgramming RegisterRegister of ChangesS.N. Date Major Programming Changes made

Vision System Manual235MatrixProgramming RegisterRegister of ChangesS.N. Date Major Programming Changes made

Vision System Manual25MatrixAbbreviated DialingWhat’s this?• Frequently called numbers can be stored in the system. These numbers can be dialed using

Matrix26Vision System ManualHow to program Personal Abbreviated Dialing?1 Lift the handset. Dial tone2Dial 18-Location Code-Trunk Access Code-Number-#

Vision System Manual27MatrixExample: To program telephone number of police i.e. 100 at location code 10. Dial 1301-1-10-100#*. To callPolice station u

Matrix28Vision System ManualAlarmsWhat’s this?The Vision offers four different types of alarms satisfying most of the needs. They are:1. Duration Alar

Vision System Manual29MatrixHow to use it?1 Lift the handset. Dial Tone2 Dial 163-Hours-Minutes.Confirmation Tone3 Keep the handset on the hook.Exampl

ContentsSection 1: Introduction ...

Matrix30Vision System ManualTimer of Relevance:• Alarm Ring Timer-Time for which the station gets alarm ring.Command: 3013-SecondsDefault: 45 seconds.

Vision System Manual31MatrixAllowed and Denied ListsWhat’s this?Allowed list and Denied list is a group of number strings. Vision uses these lists to

Matrix32Vision System ManualAllowed list Number String 00 Number String 01……Number String 150Max 16 digits Max 16 digits Max 16 digits1Max 16 digits M

Vision System Manual33MatrixAllowed and Denied Lists accordingly.Step 2Use following command to program numbers in the allowed list:1202-1-Allowed Lis

Matrix34Vision System ManualExample 2:Program Allowed List and Denied List for following constraints:1. Allow all numbers except ‘ISD’.2. Only local c

Vision System Manual35MatrixAlternate Number DialingWhat’s this?• The Vision tries alternate numbers if the dialed number is busy.• Many times when we

Matrix36Vision System ManualIndex Main Number TAGAlternate Number Group10 022281110001 011 011234567890 399 033298765432 4Step 1List down the Numbers

Vision System Manual37MatrixIndex NumberTrunk Access GroupAlternate Number Group10 2640075 0 0011 2640076 0 0012 2640071 0 0013 2635151 0 0014 2635173

Matrix38Vision System ManualAuto Call Back (ACB)What’s this?Vision offers two types of Auto Call Back viz. Auto Call Back-On Busy and Auto Call Back o

Vision System Manual39MatrixHow to program?Auto Call Back is a programmable feature. Please refer Class of Service (COS) for details on how to allow A

Last Number Redial...

Matrix40Vision System ManualAuto RedialWhat’s this?• The Vision helps you to get through a busy external number by dialing the number repeatedly.• Man

Vision System Manual41MatrixHow it works?Station User dials a numberIs the dialed number busy / not responding ?Station user disconnects, again lift t

Matrix42Vision System ManualAThe system dials the number and senses for RBT for 60 secondsIs the dialed number busy ?The system increments Auto Redial

Vision System Manual43MatrixDefault : 3 seconds.Valid Range : 000 to 255 seconds.Auto Redial RBT Wait Timer-Time for which Vision waits to sense RBT f

Matrix44Vision System ManualBarge-InWhat’s this?• When your call is urgent and you cannot wait for the called person to become free, you can land in h

Vision System Manual45MatrixBehind the PBX ApplicationsWhat’s this?Many times, small and medium range PBX systems are connected behind some bigger PBX

Matrix46Vision System ManualHow to program?Use following command to program PBX Expansion count for a trunk:3201-1-Trunk-PEC CountWhere,Trunk is the s

Vision System Manual47MatrixBoss RingWhat’s this?This feature helps the user to identify the caller. A person in the organization having higher hierar

Matrix48Vision System ManualCall Duration Control (CDC)What’s this?Call Duration Control (CDC) helps the customer to restrict the duration of the call

Vision System Manual49MatrixHow it works?• Vision uses Allowed Lists and Denied Lists to support this feature.• When a call is made, the system compar

Section 1: Introduction

Matrix50Vision System ManualStep 3Use following command to enable/disable CDC for Outgoing Call in a CDC table:4910-1-CDC Table-CodeWhere,CDC Table is

Vision System Manual51MatrixUse following command to assign same CDC Timer to all CDC tables:4914-*-CDC TimerUse following command to assign Allowed L

Matrix52Vision System ManualExample 2:Program station 22 (software port number 01) for following constraints:Disconnect all calls starting with ‘0’ af

Vision System Manual53MatrixCall ForwardWhat’s this?In an organization people might move from one place to another to accomplish a job. They do not si

Matrix54Vision System ManualExample:If station 23 wants to forward all his calls to station 24 when he is busy, he should dial 132-24.Cancel Call Forw

Vision System Manual55MatrixDefault : 15 seconds.Valid Range : 000 to 255 seconds.Important Point:• Only one type of call forward features viz. Call F

Matrix56Vision System ManualCall ParkWhat’s this?• You can free, yourself from current call to attend to other calls.• The current caller gets parked

Vision System Manual57MatrixCall Pick Up• You can answer calls of your colleague or co-worker without physically going to his station. You can use thi

Matrix58Vision System ManualCall Progress TonesThe Vision gives various tones in different situations. This is how the Vision responds to dialing of c

Vision System Manual59MatrixExternal Call Waiting ToneThis tone is of two ticks followed by a longer off time of approximately 3 seconds. Busy program

Matrix60Vision System ManualUse following command to program the Programming Confirmation Tone Timer:3008-SecondsRange = 001 to 255 seconds.Default =

Vision System Manual61MatrixCall SplittingWhat’s this?• This feature enables you to talk to two persons alternately.• Call Splitting is also known as

Matrix62Vision System Manualexternal party. A can make an external call by dialing Flash-8. Dialing Flash-8 parks B, puts C on hold andissues dial ton

Vision System Manual63MatrixCall TransferWhat’s this?Vision offers four types of call transfer:• Call Transfer-Screened.• Call Transfer-While ringing.

Matrix64Vision System Manual• If the station that transferred the call is busy at the time of call return and if it was a trunk call transfer thenthe

Vision System Manual65MatrixCalling Line Identification and Presentation (CLIP)What’s this?The Vision identifies the caller. Caller’s telephone number

Matrix66Vision System ManualStep 3Use following command to enable/disable CLI based routing during Night time1603-CodeWhere,Code Meaning0 Disable CLI

Vision System Manual67MatrixIndexCaller's Telephone numberDestination TypeDestinationECF Destination00 022-8585858 2 0 265656501 011-7575757 2 0

Matrix68Vision System ManualIndexCaller's Telephone numberDestination TypeDestinationECF Destination00 01128111000 2 00 2656575:: ::::: :::08 033

Vision System Manual69MatrixCancel Station FeaturesWhat’s this?• Features like Alarms, Auto Call Back, Call Follow-Me, Call Forward, Hot Line, Hot Out

Vision System Manual7MatrixWelcomeWelcome to the world of telecom solutions from Matrix and thanks for purchasing a Matrix product.We want you to get

Matrix70Vision System ManualClass of Service (COS)What’s this?For the purpose of utilizing the features of a PBX, all users in an organization are not

Vision System Manual71MatrixRelevant features from this list can be selected and put in a group. One can make few feature access groupsdepending upon

Matrix72Vision System ManualStartRead the list of the features offered by the system.Preapre a list of all stations.Write features need for both day t

Vision System Manual73MatrixStep 1Take a pen and a paper pad and decide the number of groups to be formed and what all features are to beassigned to e

Matrix74Vision System Manual4602-1-5-00-14602-1-5-01-14602-1-5-02-14602-1-5-03-14602-1-5-15-14602-1-5-22-14602-1-5-04-1Important Point:• To know progr

Vision System Manual75MatrixCommunication PortWhat’s this?• The Vision has a communication port (DB-9 connector), which is used to download the config

Matrix76Vision System Manual• To come out of the DOS mode, press ALT-X.• Suppose you have stored the configuration reports in a filename viz. <Sume

Vision System Manual77MatrixConferenceWhat’s this?The Vision offers the facility of 3-party conference. 3- Party conference can be conducted at a spur

Matrix78Vision System ManualStartStation A is speaking to station BThey need to include Station C in their talkStation A puts Station B on hold. stati

Vision System Manual79MatrixIt is possible to have Conference-UnsupervisedThis feature enables the operator to connect two trunks through the system a

Matrix8Vision System ManualPacking ListThe ideal sales package for Vision is as mentioned below:Sr. Item Qty.01 EPABX Vision 102 System Manual 103 Use

Matrix80Vision System ManualConfiguration ReportsWhat’s this?The Vision supports downloading the system’s configuration form of a report. This report

Vision System Manual81Matrix System Parameters as on Tue 07-02-00 at 21:25 -------------------------------------------------------------

Matrix82Vision System Manual System Parameters as on Tue 07-02-00 at 21:26 -------------------------------------------------------------

Vision System Manual83Matrix System Parameters as on Tue 07-02-00 at 21:26 ------------------------------------------------------------

Matrix84Vision System Manual System Parameters as on Tue 07-02-00 at 21:26 ------------------------------------------------------------

Vision System Manual85Matrix System Parameters as on Tue 07-02-00 at 21:26 ------------------------------------------------------------

Matrix86Vision System Manual System Parameters as on Tue 07-02-00 at 21:26 ------------------------------------------------------------

Vision System Manual87Matrix=X=X= System Parameters as on Tue 07-02-00 at 21:26 -------------------------------------------------------

Matrix88Vision System ManualContinued DialingWhat’s this?• Continued Dialing allows a station to dial the desired external number, wait for the called

Vision System Manual89MatrixDepartment CallWhat’s this?Many times it is required to call any one of the persons in a department (group). It is not imp

Vision System Manual9MatrixWarranty StatementMatrix warrants to its consumer purchaser any of its products to be free of defects in material, workmans

Matrix90Vision System ManualExample:Program station group 00 as department group 0 and department group 1 whereas station group 01 asdepartment group

Vision System Manual91MatrixDial by NameWhat’s this?A caller can reach the desired person in an organization by dialing the name of the person. This h

Matrix92Vision System ManualBVision plays Call Transfer message:"Please hold while your call is being transferred"Dialed station busy/not re

Vision System Manual93MatrixUse following command to clear a station name:4103-1-Station-#Where,Station is the software port number of the station fro

Matrix94Vision System ManualDirect Inward Dialing (DID)What’s this?The System can perform the task of an operator by greeting the external caller and

Vision System Manual95MatrixStartCaller makes a call.Is DID activated on the trunk?System route the call on the programmed destination station.EndSyst

Matrix96Vision System ManualBDigits dialed?DID beeps timer matured?NoNoValid station number/ name?YesSystem plays no dial message and route the call t

Vision System Manual97MatrixHow to program?Step 1: Enable/Disable DID on trunk/s during daytime using command 3501.Step 2: Enable/Disable DID on trunk

Matrix98Vision System ManualCode Meaning0 Voice Guidance for DID deactivated.1 Voice Guidance for DID activated.Use following command to activate Voic

Vision System Manual99MatrixStep 6Please refer ‘Voice Message Applications” for more details.Relevant Topics:1.Time Table 1812. Voice Message Applica